Why do files, folders, tasks, and/or registries remain after the Lumu Agent is uninstalled in Windows?
Summary When uninstalling the Windows Lumu Agent, some remaining information of the Lumu Windows Agent may still be present in the machine. Details After uninstalling the Windows Lumu Agent, some related files may remain in the machine, such as: ...
Why do I have two agents with the same hostname in the agent list in the Lumu portal?
Summary When reinstalling a Windows Lumu Agent using the “Reinstall” feature, you may encounter two registered agents (duplicated) with different last sync times in the Lumu Portal, as shown in the following image: Details Reinstalling an active ...
Why do I have two uninstallation registers for Lumu Agent on Windows?
Summary When uninstalling a Lumu Agent using the default Microsoft Add/Remove Program utility, you may encounter two registries, as shown in the following image: Details Installing the Lumu Agent using the MSI file for version 188.8.131.52 or 184.108.40.206 and ...
The Lumu Agent and Firewall Whitelisting
If you or your company uses a firewall to control network access to websites or software, then you may use the information below to ensure proper connectivity from your devices to Lumu related services so that outbound connections can be made. The ...
I have Lumu Free, how can I get the Agent as an add-on?
If you are a Lumu Free customer, the ability to deploy agents can be enabled as an add-on or you can upgrade to Lumu Insights, which offers you additional correlation capabilities, and overall better compromise detection. To request the Lumu Agent ...