How to check if a macOS device is using an Intel or M1 processor?
The easiest way to confirm whether a macOS device is using an Intel (X86_64) or M1 (ARM) processor is by using the “About This Mac” feature. Click the Apple icon in the top-left corner of your macOS menu bar. This will bring up a drop-down menu, then ...
Why do files, folders, tasks, and/or registries remain after the Lumu Agent is uninstalled in Windows?
Summary When uninstalling the Windows Lumu Agent, some remaining information of the Lumu Windows Agent may still be present in the machine. Details After uninstalling the Windows Lumu Agent, some related files may remain in the machine, such as: ...
Why do I have two agents with the same hostname in the agent list in the Lumu portal?
Summary When reinstalling a Windows Lumu Agent using the “Reinstall” feature, you may encounter two registered agents (duplicated) with different last sync times in the Lumu Portal, as shown in the following image: Details Reinstalling an active ...
Why do I have two uninstallation registers for Lumu Agent on Windows?
Summary When uninstalling a Lumu Agent using the default Microsoft Add/Remove Program utility, you may encounter two registries, as shown in the following image: Details Installing the Lumu Agent using the MSI file for version 22.214.171.124 or 126.96.36.199 and ...