Lumu Agent Deployment via Kaseya VSA

Lumu Agent Deployment via Kaseya VSA

The Lumu Agent can be deployed remotely in corporate environments using an array of tools such as Remote Monitoring and Management software (RMM). This article describes the remote installation procedure of the Lumu Agent for Windows  and macOS   using Kaseya VSA .
Once your organization’s agents are deployed, each agent will be equipped with an automatic updated module, so an update procedure isn’t necessary. 

Deployment Procedure - Lumu Agent for Windows

1. Log in to Kaseya VSA and look for the Agent Procedures section on the side panel. Navigate to the Installer Wizards dropdown and select Application Deploy
Once there, select the option that allows you to send an installer for remote execution, and click to upload the installer to the KServer.

Kaseya VSA, Application DeployKaseya VSA, Application Deploy

2. A new window will open where you will be able to upload the offline installer  of your preference based on the requirements of your deployment. Either select it or drag and drop it according to the displayed instructions. 

Upload the installerUpload the installer

3. Next, you will see a menu where you must select the installer that you want to use, the type of installer it can be categorized as from their corresponding dropdowns, and enter the appropriate activation command as shown in the Offline Installation section of the Windows Agent for Windows  article.

The following is an example of the installation command we would use for the . msi offline installer :

/log "C:\programdata\lumu-agent-installation-output.log" /quiet WRAPPED_ARGUMENTS="/activationcode=""AAAA0000"" /acceptlicense=""true"" "

Deployment settingsDeployment settings

4. Assign an identifiable name to this deployment process. Now, create the procedure. 

Create deploymentCreate deployment

5. Once the deployment is created, you will be able to see it be going to the Schedule/create subsection in the Manage Procedures dropdown as shown in the image below. Select the procedure and run it to start the automatic installation of the agent. 
Make sure that you have selected the Machine group or groups where you want to deploy the agent. 

 Run deployment Run deployment

6. A final alert will be displayed to confirm that you want to carry out the procedure. Submit your confirmation and the process will start.

Submit and confirmSubmit and confirm

7. To confirm that the procedure has been completed, you can go to the Agent Procedure Status section in the Manage Procedures dropdown of the VSA; however, this may take several minutes to update.

Deployment Procedure - Lumu Agent for macOS

Now, we’ll go over the procedure to automate the installation of the Lumu Agent for MacOS.
This procedure applies to devices with both Intel and ARM processor architectures.
1. First, you must upload the installers using the Kaseya VSM file manager. To do this, go to the Schedule/Create section in the Manage Procedures dropdown menu using the side panel, then click on the Manage Files option as shown in the picture below.

Manage filesManage files

2. Now, you will be able to upload the installers of your choosing, just like we did in the Lumu Agent for Windows deployment procedure. 

Upload macOS installersUpload macOS installers

3. Next, you must create the package installation procedure, to do this, select the New Procedure option. 

Select New procedureSelect New procedures

4. A new window will pop up where you will be prompted to name the new procedure. Give it a name and click on New. We will refer to the script as LumuMacOS for the remainder of this document.

Create the new procedureCreate the new procedure

5. An editor window will open for the LumuMacOS script. There, inside the SYSTEM folder, use the search bar to look for the following tasks, copy them and add them in order to the LumuMacOS script as individual command lines: 
  1. writeFile
  2. installPKG
  3. executePowershell  
Look for each line and add them to the procedureLook for each line and add them to the procedure

6. You can use the editor’s assistant to add the reference to the package easily for each command line. 

Add the reference to each lineAdd the reference to each line

7. The following browser will pop up where you can look for the package’s location. 
Pacakage's locationPacakage's location

Once done, this is how the file should look like:

Finished fileFinished file

This is an example of the content of the file’s parameters:
  1. Write file: VSASharedFiles\lum_agent_mac_arm.pkg
  1. installPKG: #vAgentConfiguration.agentTempSecureDir#/lum_agent_mac_arm.pkg 
  1. executeShellCommand: '/Applications/Lumu Agent.app/Contents/MacOS/lumuagentctl' activation_code ABcAB1aB 
8. Now, save your changes and close the editor.

Save and closeSave and close

9. Finally, execute the script in the devices where you want to install the agent.

Execute the scriptExecute the script

10. You can verify the status of the procedure by checking the Agent Procedure Status section

Agent Procedure StatusAgent Procedure Statu

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