The installation of the Lumu Agent for Windows is simple and straightforward. They could be deployed easily to your entire user population through an IT assets management system, thus facilitating their installation and administration. This document covers the installation and configuration of the Lumu Agent on Windows devices.
The Lumu Agent for Windows provides two types of installers:
The Online Installer downloads the latest available files and settings required for set-up during installation. It is the most basic installation, used to install an agent on a single user device, in a non-domain environment.
1. To download the agent file for online installation on Windows, go to the Lumu Portal, navigate to the Agents menu, then click to download agent, select the “Windows” option (1), and then select the online installer (2).
In the Lumu Portal, you can find the .msi and .exe offline installer files recommended for an offline installation via command prompt.
The offline installer brings all files required for installation; no additional files are downloaded. The offline installer includes two components that allow you to install the Lumu agent or the agent updater independently.
The agent component is the Lumu sensor that collects the network-data, which is presented to your company at the Lumu Portal. The updater is the component in charge of periodically checking the server for the latest version of the agent, downloading and installing it.
The MSI installer only runs using a Windows command line. The installation parameters to deploy the MSI installer should look like this:
You can choose to install just a specific component and manage updates manually. To do that, you should indicate it through a command-line parameter COMPONENTS; this can be set as " agent " to install only the Lumu agent or "updater " to install the Lumu agent plus the updater. By default, the installer installs both components on your system.
The installation command with the component parameter should look like this:
This is how the command should look like for the MSI installer:
You have the option to run the command with “ /COMPONENTS=updater ” any time to install the updater using the same offline installer.
The Lumu Agent includes an application for support purposes. You can use this application to troubleshoot and get agent information from devices.
The table below lists the available support commands for the Lumu Agent. You should run the commands in the Lumu installation path (e.g. C:/Program Files (x86)/Lumu/Agent ) using Command Prompt or Windows PowerShell with admin privileges.
The Lumu Agent installer (version 2.0+) brings the ability to repair, update, or reinstall the Windows agent.
The repair feature returns the agent to its default installation state. This feature should be used in cases such as when any file or registry was erased as the repair will retrieve the missing files. The repair process keeps the current agent configuration and activation code.
In both the repair and update process, you also have the option to reinstall a Lumu Agent.
To reinstall an agent, you will need to enter the same or a different activation code.
In case you want to uninstall the Lumu Agent from a Windows device, go to the Control Panel > Programs and Features, choose Lumu from the list, and select "Uninstall".
You can choose to uninstall the agent using Command Prompt or Windows PowerShell with admin privileges. To do so, go to the Lumu installation path (e.g. C:/Program Files (x86)/Lumu/Agent ) and run the uninstaller file unins000.exe .