Whether you have any pricing, billing, or licensing questions, to discuss your security needs with a Lumu expert, or to consult our support team for an ongoing cybersecurity-related situation, you can reach out to our support team. Below, you will find the different ways at your disposal to contact Lumu in different scenarios.
Before reaching out to our support team, consider consulting our fantastic technical documentation to learn about Lumu and find the answer to your technical needs.
If after doing so you still have a question or need help, we would be happy to point you in the right direction. To request help or provide feedback, go to the Lumu Portal and navigate to Help > Support and Feedback:
Alternatively, you can click on the Lumu Support widget on the bottom right section of the Lumu Portal and select the Support option.
This will open the support ticket form which you can fill out and send at your convenience.
You can always reach us at support@lumu.io via email. A Lumu support representative will get in touch with you.