1. You will need to create a Google Chat space in order to receive messages. To do this, go to Google Chat, click on New Chat and then click on Create a space
2. In the Create a space window, choose a name for the space and click on Create.
3. Once the Google Chat space is created, open the dropdown menu next to the space title and select Apps & integrations..
4. In the Apps window, navigate to the Webhooks section and click on Add webhooks.
5. In the next window, enter the Incoming webhook details, including a Name and Avatar URL (optional). Then click on Save.
6. After adding the webhook, copy the generated webhook URL, it will be needed for a later step..
Log into your Lumu account through the Lumu Portal Client or the Lumu MSP Portal and navigate to the integrations screen.
1. Under Integrations > Apps, go to the SecOps tab
2. Locate the Google Chat integration
3. Familiarize yourself with the integration details. Click the Activate button to start setting up the integration.
4. Add a meaningful integration name. Next, select the incident events for which you would like to receive notifications.
5. Copy the Webhook URL generated earlier from the incoming webhook.
If your webhook URL is valid, the integration will display the following message:
6. You can now see the details of the created integration.
You are now set to track your Lumu incidents in your Google Chat space. Each new or updated incident detected by Lumu will trigger a notification in Google Chat, providing comprehensive incident details.
Remember that an incident cannot be reopened in the Lumu portal. However, it can be unmuted.