Miscelaneous
Lumu Notification Emails
The Lumu Portal notification system makes compromise intelligence much more consumable and shareable. In this article, we describe the email format of the notifications. The notification e-mails are incident-centric and will be sent for each new ...
How can I manage notifications emails?
Access the Lumu Portal and navigate to your profile by clicking in your user icon in the upper right corner (1). In this area, you control how Lumu will send you alert notifications and reports of malicious activity. You can set the frequency or ...
How can I delete a user account?
Access the Lumu Portal and navigate to Settings > Accounts. In this area, you can manage users, roles, and deactivate or delete a user account. Only Admins have access to account management.
How can I close my Lumu Free account?
If you are a company admin trying to delete or deactivate a user account, consult: How can I delete a user account? Have you contacted our support team? We have an outstanding team ready to help you set Lumu up. We would be glad to help you with any ...
What should I do when Lumu notifies me with an incident?
Depending on your cyber defense, you have multiple options. The first step is to plan measures to respond effectively to incidents when they are discovered. Besides the alert, Lumu provides incident response guides for different types of compromise, ...