Lumu Portal - Mailing and Accounts management

Account Settings

Lumu simplifies Continuous Compromise Assessment by consolidating its management, reporting, and related contextual intelligence within a single portal. Security teams no longer need to chase down data from multiple network monitoring tools.

In the “Settings” section of the Lumu Portal, you can manage user access for your organization, email settings and two-factor authentication for your specific user.

Accounts

In the “Accounts” menu, you can add and create users, change user data (Name, Time Zone) and roles (Admin, User), and deactivate or delete accounts. All users from an organization must have access to the Lumu Portal under the same company account. If you want to know, how to create users, you can use the image below as reference. 

Only Admins have access to account management. The “User ” role provides read only access to the portal and have restricted access to add collectors.

Accounts ManagementAccounts Management

In case you try to add a user to your Lumu Portal account and receive the error: “The email may already be associated to an active account” , then the user already created another account. To solve the issue, have the user delete their account in the Lumu Portal so that you can add their email to your company account.

In this section of the Lumu Portal, admins can also deactivate or delete users account. Once you deactivate a user account, the user will no longer be allowed to log in until you activate it again. After deleting the user account, the user will need to be added again before they can access the Lumu Portal.


Remember that the password management of the Lumu Portal is per user, as administrator you do not have access to manage users password.

Email Notification Settings for Reports and Alerts

The Lumu Portal notification system makes compromise intelligence much more consumable and shareable. The notification e-mail are incident-centric and are sent for each new incident logged in the Lumu Portal. Here, you can configure the frequency with which Lumu sends Compromise Status Reports and Incident Alerts via email to the users of your organization. 
All the notifications are sent from notifications@lumu.io. For more details about the notification emails, consult Lumu Notification Emails.

In the “Accounts” section of the Lumu Portal, you can enable, disable, and control how Lumu sends incident notifications and malicious activity reports for each user in your company. Let's look at each in more detail:
  1. Compromise Status Reports: These scheduled reports contain detailed incident information of the corresponding period, analyzed and categorized in an easy-to-understand format for the user to use and share with any other valuable parties and stakeholders. To share this file, you may want to use one of our available templates which you can find at the end of this article. Use the one appropriate for your role and the role of the person you are sharing the report with. 
Example of a Compromise Stautus Report emailExample of a Compromise Stautus Report email
  1. Incident Alerts: These are informative email alerts the user will receive via email whenever an incident is detected by Lumu
Example of notification emailExample of notification email
Here, you can configure the frequency  Remember that each user also have access to manage their own notifications settings. Configure which of the two if you want to receive and the frequency for them. 

E-mail notification settingsE-mail notification settings

Two-Factor Authentication

The Lumu Portal offers secure login alternatives through the use of two-factor authentication (2FA). To know more about this functionality, consult Lumu Portal Two-Factor Authentication.

To know more about Lumu Portal:

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